Build It – Bridge It

Creating and maintaining positive interpersonal relationships among colleagues, subordinates and superiors is the key to maintaining a successful work environment. Effective communication skills and interpersonal savvy convey the polished, professional image that you need. The course focuses on: theory and practice in work and social settings, emphasizing observation, analysis, and skills training in relationship development. Through the use of role play and case studies, participants will foster an understanding and appreciation of effective interpersonal skills addressing self-awareness, group process, self-disclosure, effective communication, conflict resolution, and team building.